The dependence of optimal returns from multi-class queueing systems on their customer base

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@article{de9993fd29314214b88da7d782115e3d,

title = "The dependence of optimal returns from multi-class queueing systems on their customer base",

author = "Kevin Glazebrook and Dacre, \{M. J.\}",

year = "2002",

language = "English",

volume = "40",

pages = "93--115",

journal = "Queueing Systems",

issn = "1572-9443",

publisher = "Springer",

}