The dynamics of co-production in the context of social care personalisation: Testing theory and practice in a Scottish context

Sarah-Sophie Flemig, Stephen Osborne

Research output: Contribution to journalArticlepeer-review

Abstract

Increasing pressures on social systems have spurred innovations in service delivery models. One such innovation is an increased focus on co-production-based models of care, which focus on increased personal autonomy and service-user self-determination. However, there is little empirical evidence on how co-production interacts with other social policies, such as personalisation. This paper uses data from two qualitative case studies to explore the role of co-production for personalisation in the context of recent Scottish policy initiatives. We use Osborne et al.’s (2016) [‘Co-production and the co-creation of value in public services: a suitable case for treatment?’, Public Management Review, 18, 639–653] co-production matrix to understand what forms of co-production are used in personalisation, what factors act as drivers and barriers, how co-production relates to outcomes, and how co-production theory can inform social policy and legislative reform on personalisation.
Original languageEnglish
Pages (from-to)671-697
JournalJournal of Social Policy
Volume48
Issue number4
Early online date27 Mar 2019
DOIs
Publication statusPublished - 30 Oct 2019

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