The Effects of Cognitive Biases in Long-Term Human-Robot Interactions: Case Studies Using Three Cognitive Biases on MARC the Humanoid Robot

Mriganka Biswas, John Murray

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract / Description of output

The research presented in this paper is part of a wider study investigating the role cognitive bias plays in developing long-term companionship between a robot and human. In this paper we discuss, how cognitive biases such as misattribution, Empathy gap and Dunning-Kruger effects can play a role in robot-human interaction with the aim of improving long-term companionship. One of the robots used in this study called MARC (See Fig. 1) was given a series of biased behaviours such as forgetting participant's names, denying its own faults for failures, unable to understand what a participant is saying, etc. Such fallible behaviours were compared to a non-biased baseline behaviour. In the current paper, we present a comparison of two case studies using these biases and a non-biased algorithm. It is hoped that such humanlike fallible characteristics can help in developing a more natural and believable companionship between Robots and Humans. The results of the current experiments show that the participants initially warmed to the robot with the biased behaviours.
Original languageEnglish
Title of host publicationSocial Robotics
EditorsArvin Agah, John-John Cabibihan, Ayanna M. Howard, Miguel A. Salichs, Hongsheng He
Place of PublicationCham
PublisherSpringer International Publishing AG
Pages148-158
Number of pages11
ISBN (Print)978-3-319-47436-6
DOIs
Publication statusPublished - 7 Oct 2016
Event8th International Conference on Social Robotics - Kansas City, United States
Duration: 1 Nov 20163 Nov 2016
http://icsoro.org/icsr2016/

Publication series

NameLecture Notes in Computer Science
PublisherSpringer, Cham
Volume9979
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference8th International Conference on Social Robotics
Abbreviated titleICSR 2016
Country/TerritoryUnited States
CityKansas City
Period1/11/163/11/16
Internet address

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