The Impact of Technology on Customer’s Perceptions of Electronic Service Delivery in the UK Retail banking Sector – A Preliminary Investigation

Essam Ibrahim; Mathew Joseph

The Impact of Technology on Customer’s Perceptions of Electronic Service Delivery in the UK Retail banking Sector – A Preliminary Investigation

Essam Ibrahim, Mathew Joseph

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - Jun 2004
Event	37th European Marketing Academy Conference (EMAC) - Brighton, United Kingdom Duration: 27 May 2008 → 30 May 2008

Conference

Conference	37th European Marketing Academy Conference (EMAC)
Country/Territory	United Kingdom
City	Brighton
Period	27/05/08 → 30/05/08

Cite this

@conference{168b3a17675646fc8d29f49667f2b484,

title = "The Impact of Technology on Customer{\textquoteright}s Perceptions of Electronic Service Delivery in the UK Retail banking Sector – A Preliminary Investigation",

author = "Essam Ibrahim and Mathew Joseph",

year = "2004",

month = jun,

language = "English",

note = "37th European Marketing Academy Conference (EMAC) ; Conference date: 27-05-2008 Through 30-05-2008",

}