The informational view of the university

Neil Pollock*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter


This chapter explores a different kind of 'virtuality' tied to ICTs than that understood in the context of distance education and distributed learning. Through an empirical analysis of the introduction of an enterprise-wide information system at a large British University, Pollock explores how the rolling-out of a rather mundane administrative support system turned into a large, complex and almost mythical model of a 'virtual university' based on 'information' as a new resource and forged by the project's mantra of the 'provision of timely and accurate information'. He explores the tension and conflicting perceptions between the older 'chaotic' and 'irrational' view of a university and the supposedly more ordered 'virtual' informational model, and explains how this new model translates all issues into rationalized information issues against which the 'real' university can be criticized.

Original languageEnglish
Title of host publicationDigital Academe
Subtitle of host publicationThe New Media and Institutions of Higher Education and Learning
PublisherRoutledge Taylor & Francis Group
Number of pages18
ISBN (Print)9780203995280
Publication statusPublished - 29 Jun 2005

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