The organizational response of civil society during the Covid-19 pandemic

Stefanie Chai, Winston Kwon, Ron Kerr

Research output: Chapter in Book/Report/Conference proceedingConference contribution


The Covid-19 pandemic poses a significant threat to organizations and requires managers to make rapid, context-specific responses in the face of uncertainty. The shutting down of broad parts of society as a consequence of the Covid-19 crisis may be perceived as an opportunity for many civil society organizations (henceforth CSOs), and they have risen to the challenge of restructuring their services to support the public good irrespective of their original intentions (Bacq & Lumpkin, 2020). How do CSOs contribute to resilience, recycling, reinvigoration, and resynchronization in coping with the ever-changing environment give us an opportunity to examine their unique crisis responding strategies, i.e. are prior routines, networks, stakeholders, etc.- recycled and drawn upon as templates for the current social bricolage response (Preece, 2014)? Do periodic crises become a reinvigoration and rediscover the spirit of its founding intent (Suddaby & Foster, 2017). Did the process of strategic adaptation and resynchronization lead to a reconnection with local authorities and neighbourhood groups?
Original languageEnglish
Title of host publication38th EGOS Colloquium Proceedings
Subtitle of host publicationSub-theme 03[SWG]: Cords and Discords in Civil Society
Number of pages11
Publication statusAccepted/In press - 26 Feb 2022
Event38th EGOS Colloquium, Vienna, Austria 2022 - WU University, Vienna, Austria
Duration: 7 Jul 20229 Jul 2022


Conference38th EGOS Colloquium, Vienna, Austria 2022
Internet address


  • civil society
  • COVID 19 pandemic
  • crisis
  • organizational resilience


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