The Right to Repair (R2R) cards: Aligning law and design for a more sustainable consumer Internet of Things

Lachlan D Urquhart; Susan Lechelt; Christopher Boniface; Haili Wu; Anna Marie Rezk; Nidhi Dubey; Melissa Terras; Ewa Luger

doi:10.1145/3679318.3685341

The Right to Repair (R2R) cards: Aligning law and design for a more sustainable consumer Internet of Things

Lachlan D Urquhart, Susan Lechelt, Christopher Boniface, Haili Wu, Anna Marie Rezk, Nidhi Dubey, Melissa Terras, Ewa Luger

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract / Description of output

We present The Right to Repair (R2R) Cards, a novel design tool to support development of more sustainable consumer Internet of Things (IoT) devices. Current IoT systems are not built to last, with planned obsolescence and multiple routes to redundancy due to combined failures in hardware, software, and data management. This ultimately contributes to growing global eWaste. We consider the role of law in encouraging better IoT design practices. Our R2R cards consolidate analysis of 25 pieces of UK / EU legislation and standards, establishing 90 legal requirements around repair, cybersecurity, environmental design, consumer, and data rights. The R2R cards are a novel method for translating legal obligations for IoT system designers and wider stakeholders. We document the card development process, and insights from workshops with 37 participants, evaluating the utility of cards for critical reflection on legal obligations, and supporting transition to more sustainable IoT design.

Original language	English
Title of host publication	NordiCHI '24
Subtitle of host publication	Proceedings of the 13th Nordic Conference on Human-Computer Interaction
Publisher	ACM
Pages	1-20
Number of pages	20
ISBN (Print)	9798400709661
DOIs	https://doi.org/10.1145/3679318.3685341
Publication status	Published - 13 Oct 2024
Event	NordiCHI '24: Nordic Conference on Human-Computer Interaction - Uppsala, Sweden Duration: 13 Oct 2024 → 16 Oct 2024

Conference

Conference	NordiCHI '24
Country/Territory	Sweden
City	Uppsala
Period	13/10/24 → 16/10/24

Keywords / Materials (for Non-textual outputs)

Internet of Things
sustainable design
Right to Repair
technology law

Access to Document

10.1145/3679318.3685341Licence: Creative Commons: Attribution No Derivatives (CC-BY-ND)

AAMUrquhartEtal2024TheRightToRepairAccepted author manuscript, 1.59 MBLicence: Creative Commons: Attribution (CC-BY)
UrquhartEtal2024TheRightToRepairFinal published version, 2.37 MBLicence: Creative Commons: Attribution No Derivatives (CC-BY-ND)

Fixing the Future: The Right to Repair and Equal-IoT
Luger, E. & Terras, M.
Engineering and Physical Sciences Research Council
1/05/22 → 30/03/25
Project: Research

Cite this

Urquhart, L. D., Lechelt, S., Boniface, C., Wu, H., Rezk, A. M., Dubey, N., Terras, M., & Luger, E. (2024). The Right to Repair (R2R) cards: Aligning law and design for a more sustainable consumer Internet of Things. In NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer Interaction (pp. 1-20). Article 8 ACM. https://doi.org/10.1145/3679318.3685341

@inproceedings{c12fbe1144bb4d73b49499546a6689da,

title = "The Right to Repair (R2R) cards: Aligning law and design for a more sustainable consumer Internet of Things",

abstract = "We present The Right to Repair (R2R) Cards, a novel design tool to support development of more sustainable consumer Internet of Things (IoT) devices. Current IoT systems are not built to last, with planned obsolescence and multiple routes to redundancy due to combined failures in hardware, software, and data management. This ultimately contributes to growing global eWaste. We consider the role of law in encouraging better IoT design practices. Our R2R cards consolidate analysis of 25 pieces of UK / EU legislation and standards, establishing 90 legal requirements around repair, cybersecurity, environmental design, consumer, and data rights. The R2R cards are a novel method for translating legal obligations for IoT system designers and wider stakeholders. We document the card development process, and insights from workshops with 37 participants, evaluating the utility of cards for critical reflection on legal obligations, and supporting transition to more sustainable IoT design.",

keywords = "Internet of Things, sustainable design, Right to Repair, technology law",

author = "Urquhart, {Lachlan D} and Susan Lechelt and Christopher Boniface and Haili Wu and Rezk, {Anna Marie} and Nidhi Dubey and Melissa Terras and Ewa Luger",

year = "2024",

month = oct,

day = "13",

doi = "10.1145/3679318.3685341",

language = "English",

isbn = "9798400709661",

pages = "1--20",

booktitle = "NordiCHI '24",

publisher = "ACM",

note = "NordiCHI '24 : Nordic Conference on Human-Computer Interaction ; Conference date: 13-10-2024 Through 16-10-2024",

}

Urquhart, LD , Lechelt, S, Boniface, C, Wu, H, Rezk, AM, Dubey, N, Terras, M & Luger, E 2024, The Right to Repair (R2R) cards: Aligning law and design for a more sustainable consumer Internet of Things. in NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer Interaction., 8, ACM, pp. 1-20, NordiCHI '24, Uppsala, Sweden, 13/10/24. https://doi.org/10.1145/3679318.3685341

The Right to Repair (R2R) cards: Aligning law and design for a more sustainable consumer Internet of Things. / Urquhart, Lachlan D ; Lechelt, Susan; Boniface, Christopher et al.
NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer Interaction. ACM, 2024. p. 1-20 8.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - The Right to Repair (R2R) cards

T2 - NordiCHI '24

AU - Urquhart, Lachlan D

AU - Lechelt, Susan

AU - Boniface, Christopher

AU - Wu, Haili

AU - Rezk, Anna Marie

AU - Dubey, Nidhi

AU - Terras, Melissa

AU - Luger, Ewa

PY - 2024/10/13

Y1 - 2024/10/13

N2 - We present The Right to Repair (R2R) Cards, a novel design tool to support development of more sustainable consumer Internet of Things (IoT) devices. Current IoT systems are not built to last, with planned obsolescence and multiple routes to redundancy due to combined failures in hardware, software, and data management. This ultimately contributes to growing global eWaste. We consider the role of law in encouraging better IoT design practices. Our R2R cards consolidate analysis of 25 pieces of UK / EU legislation and standards, establishing 90 legal requirements around repair, cybersecurity, environmental design, consumer, and data rights. The R2R cards are a novel method for translating legal obligations for IoT system designers and wider stakeholders. We document the card development process, and insights from workshops with 37 participants, evaluating the utility of cards for critical reflection on legal obligations, and supporting transition to more sustainable IoT design.

AB - We present The Right to Repair (R2R) Cards, a novel design tool to support development of more sustainable consumer Internet of Things (IoT) devices. Current IoT systems are not built to last, with planned obsolescence and multiple routes to redundancy due to combined failures in hardware, software, and data management. This ultimately contributes to growing global eWaste. We consider the role of law in encouraging better IoT design practices. Our R2R cards consolidate analysis of 25 pieces of UK / EU legislation and standards, establishing 90 legal requirements around repair, cybersecurity, environmental design, consumer, and data rights. The R2R cards are a novel method for translating legal obligations for IoT system designers and wider stakeholders. We document the card development process, and insights from workshops with 37 participants, evaluating the utility of cards for critical reflection on legal obligations, and supporting transition to more sustainable IoT design.

KW - Internet of Things

KW - sustainable design

KW - Right to Repair

KW - technology law

U2 - 10.1145/3679318.3685341

DO - 10.1145/3679318.3685341

M3 - Conference contribution

SN - 9798400709661

SP - 1

EP - 20

BT - NordiCHI '24

PB - ACM

Y2 - 13 October 2024 through 16 October 2024

ER -

The Right to Repair (R2R) cards: Aligning law and design for a more sustainable consumer Internet of Things

Abstract / Description of output

Conference

Keywords / Materials (for Non-textual outputs)

Access to Document

Fingerprint

Projects

Fixing the Future: The Right to Repair and Equal-IoT

Cite this