Think YES? How to deliver transformational change in relationships between staff, managers and local peopl

Claire Bynner; Ken Gibb

Think YES? How to deliver transformational change in relationships between staff, managers and local peopl

Research output: Non-textual form › Web publication/site

Abstract

What would you do if the head of your organisation suddenly told you to change your working practice and ‘Think Yes’ in everything you do? Well, that's precisely what happened to housing officers working for Glasgow Housing Association (GHA) when their new chief executive piloted an approach to leadership that fundamentally altered relationships between staff, their managers and their tenant and resident customers.

In this blog Claire Bynner and Ken Gibb describe the experiences and impact of this leadership programme from the point of view of staff at GHA, who shared the story of Think Yes at a What Works Scotland Roundtable event at Glasgow University on 15th June.

Original language	English
Publisher	What Works Scotland
Media of output	Blog post
Publication status	Published - 24 Jul 2015

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http://whatworksscotland.blogspot.co.uk/2015/07/think-yes-how-to-deliver_24.html

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Think YES? How to deliver transformational change in relationships between staff, managers and local peopl

Abstract

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