Towards a Taxonomy of Task-Oriented Domains of Dialogue

Tânia Marques

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

To deal with a broad spectrum of domains, intelligent agents have to generate their own task-oriented dialogue that stems from the need to interact with another agent when solving their own individual task. Most work created to date has either been focused on the task or on the dialogue, but not on both. A taxonomy that describes how the characteristics of a domain determine the types of dialogue needed would be useful, both for understanding how to create agents that are more adaptable to different domains, and also to facilitate reusing previous work. In this paper, we present a number of dimensions that could be included in such a taxonomy, and illustrate how they could be used to determine the nature of dialogue needed in a particular type of domain.
Original languageEnglish
Title of host publicationPRIMA 2015: Principles and Practice of Multi-Agent Systems
Subtitle of host publication18th International Conference, Bertinoro, Italy, October 26–30, 2015, Proceedings
EditorsQingliang Chen, Paolo Torroni, Serena Villata, Jane Hsu, Andrea Omicini
PublisherSpringer International Publishing
Pages510-518
Number of pages9
ISBN (Electronic)978-3-319-25524-8
ISBN (Print)978-3-319-25523-1
DOIs
Publication statusPublished - 2015

Publication series

NameLecture Notes in Computer Science
PublisherSpringer International Publishing
Volume9387

Keywords

  • Agent communication
  • Taxonomy
  • Task-oriented dialogue

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