Tracking Community Intelligence with Trac

Neil P Chue Hong, Rob Baxter

Research output: Contribution to journalArticlepeer-review

Abstract / Description of output

We report on experiences at the Software Sustainability Institute (SSI) in customizing and using the Trac system to provide a single platform for recording, managing and tracking a wide range of community interactions. We note the essential requirement of a lightweight, easy-to-use system for recording ‘community metadata’ and discuss the pros and cons of using Trac in this way for day-to-day operations within SSI, and more generally as a means to record and track interactions with a wide and potentially very large community.
Original languageEnglish
Pages (from-to)3372-3383
Number of pages12
JournalPhilosophical Transactions A: Mathematical, Physical and Engineering Sciences
Issue number1949
Publication statusPublished - 28 Aug 2011

Keywords / Materials (for Non-textual outputs)

  • Trac
  • community intelligence
  • lightweight issue-tracking system
  • requirements gathering


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