@inbook{56cf099872f4477e8497e89ce29484c9,
title = "Trust and ICT: New Challenges for Public Administration",
abstract = "Considers the importance of trust in the context of the use of information and communication technologies in public administration",
keywords = "trust, information and communication technologies, public administration, privacy, data processing",
author = "Esther Keymolen and Corien Prins and Charles Raab",
year = "2012",
month = oct,
language = "English",
isbn = "978-1-61499-136-6",
series = "Innovation and the Public Sector",
publisher = "IOS Press",
pages = "21--35",
editor = "Ig Snellen and Marcel Thaens and {van de Donk}, Wim",
booktitle = "Public Administration in the Information Age: Revisited",
address = "United States",
}