Understanding resilience, productivity and quality in production teams: Data from a manufacturing simulation

Nicholas Oliver, Melike Senturk, Thomas Calvard, Kristina Potocnik, Maurizio Tomasella

Research output: Contribution to conferencePaperpeer-review

Abstract / Description of output

Interest in resilience is on the rise. In Operations Management, much attention has focused on supply chain resilience, to the exclusion of in-company resilience. Implicit in this is an assumption that resilience mainly concerns resistance to, and recovery from, major disruptions. We challenge this assumption in two ways. First, we argue that resilience is relevant to operations within as well as between organizations. Second, we use a simulation of a manufacturing process to demonstrate empirically that resilience is associated with other aspects of manufacturing performance such as productivity, quality and agility.
Original languageEnglish
Pages1-10
Publication statusPublished - 5 Jul 2017
Event24th EurOMA Conference - Edinburgh, United Kingdom
Duration: 2 Jul 20174 Jul 2017

Conference

Conference24th EurOMA Conference
Country/TerritoryUnited Kingdom
CityEdinburgh
Period2/07/174/07/17

Keywords / Materials (for Non-textual outputs)

  • resilience
  • teams
  • productivity
  • quality

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