Undertaking sociotechnical evaluations of health information technologies

Kathrin M. Cresswell*, Aziz Sheikh

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


There is an increasing international recognition that the evaluation of health information technologies should involve assessments of both the technology and the social/organisational contexts into which it is deployed. There is, however, a lack of agreement on defnitions, published guidance on how such 'sociotechnical evaluations' should be undertaken, and how they distinguish themselves from other approaches. We explain what sociotechnical evaluations are, consider the contexts in which these are most usefully undertaken, explain what they entail, refect on the potential pitfalls associated with such research, and suggest possible ways to avoid these.

Original languageEnglish
Pages (from-to)78-83
Number of pages6
JournalInformatics in Primary Care
Issue number2
Publication statusPublished - 1 Jan 2014


  • Evaluation
  • Health information technology
  • Sociotechnical


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