@conference{0cf9a45d93c441ef84ca27b3273dc023,
title = "Using social media data for operations management research: An example of product development",
keywords = "management, management science and operations research, industrial management, management information systems",
author = "Ewelina Lacka and Chan, {Hing Kai}",
year = "2013",
month = sep,
day = "1",
language = "English",
note = "2013 ICEASS, The 1st International Conference on Edcation and Social Sciences ; Conference date: 13-09-2013",
}