Using task analysis to explore older novice participants' experiences with a handheld touchscreen device

Syed Murad*, Michael D. Bradley, Neesha Kodagoda, Yvonne F. Barnard, Ashley D. Lloyd

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract / Description of output

Access to online resources is becoming more important for engagement with society. However, older people with limited experience of digital interfaces can have significant difficulties with access. Touchscreen devices have shown potential to offer a lower learning barrier for older and novice users. Usability becomes increasingly important with age related changes in sensory perception, cognition and motor skills. This pilot study has investigated errors made by older users with low prior experience of digital interactions. This paper reports their behaviour and errors using a tablet touchscreen device through attempting several tasks. Task analysis and actual user task sequences have been used to explore the errors and consequent difficulties experienced by the participants.

Original languageEnglish
Title of host publicationContemporary Ergonomics and Human Factors 2012
Subtitle of host publicationProceedings of the international conference on Ergonomics & Human Factors 2012, Blackpool, UK, 16-19 April 2012
EditorsMartin Anderson
Place of PublicationLondon
PublisherCRC Press
Pages57-64
Number of pages8
Edition1st
ISBN (Electronic)9780429216930
ISBN (Print)9781138424630, 9780415621526
DOIs
Publication statusPublished - 2012
EventInternational Conference on Contemporary Ergonomics and Human Factors 2012 - Blackpool, United Kingdom
Duration: 16 Apr 201220 Apr 2012

Publication series

NameContemporary Ergonomics
PublisherCRC Press

Conference

ConferenceInternational Conference on Contemporary Ergonomics and Human Factors 2012
Country/TerritoryUnited Kingdom
CityBlackpool
Period16/04/1220/04/12

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  • Designing a first prototype touchscreen interface for older novice users

    Bradley, M. D., Zitkus, E., Kodagoda, N., Murad, S., Westaway, A., Gaggero, C., Fitzsimons, D., Barnard, Y. F. & Lloyd, A. D., 2012, Contemporary Ergonomics and Human Factors 2012: Proceedings of the international conference on Ergonomics & Human Factors 2012, Blackpool, UK, 16-19 April 2012. Anderson, M. (ed.). 1st ed. London: CRC Press, p. 425-426 2 p. (Contemporary Ergonomics).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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