What is human-centered about human-centered AI? A map of the research landscape

Tara Capel, Margot Brereton

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract / Description of output

The application of Artificial Intelligence (AI) across a wide range of domains comes with both high expectations of its benefits and dire predictions of misuse. While AI systems have largely been driven by a technology-centered design approach, the potential societal consequences of AI have mobilized both HCI and AI researchers towards researching human-centered artificial intelligence (HCAI). However, there remains considerable ambiguity about what it means to frame, design and evaluate HCAI. This paper presents a critical review of the large corpus of peer-reviewed literature emerging on HCAI in order to characterize what the community is defining as HCAI. Our review contributes an overview and map of HCAI research based on work that explicitly mentions the terms 'human-centered artificial intelligence' or 'human-centered machine learning' or their variations, and suggests future challenges and research directions. The map reveals the breadth of research happening in HCAI, established clusters and the emerging areas of Interaction with AI and Ethical AI. The paper contributes a new definition of HCAI, and calls for greater collaboration between AI and HCI research, and new HCAI constructs.
Original languageEnglish
Title of host publicationProceedings of the 2023 CHI Conference on Human Factors in Computing Systems
PublisherACM
Pages1-23
Number of pages23
ISBN (Electronic)9781450394215
DOIs
Publication statusPublished - 19 Apr 2023
Event2023 CHI Conference on Human Factors in Computing Systems - Hamburg, Germany
Duration: 23 Apr 202328 Apr 2023
https://chi2023.acm.org/

Conference

Conference2023 CHI Conference on Human Factors in Computing Systems
Abbreviated titleCHI 2023
Country/TerritoryGermany
CityHamburg
Period23/04/2328/04/23
Internet address

Keywords / Materials (for Non-textual outputs)

  • artificial intelligence
  • critical review
  • human-centered artificial intelligence
  • human-centered machine learning
  • machine learning

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