"Your feedback is important to us". Exploring students’ ideas of teaching quality through free-text data.

We tell students ‘your feedback is important to us’, and to prove it we survey them repeatedly. There are many nation-wide and institution-led surveys that collect free-text student feedback, but how do we actually make use of these pre-existing data sources? Could a strategic approach to existing free-text sources provide useful evidence of teaching quality, and what students value? This presentation will explore the challenges and opportunities of large scale qualitative analysis, by demonstrating how data from multiple sources can be used to provide ‘360 degree feedback’ and provide the most value for making use of student feedback.