Edinburgh Research Explorer

Organisation Studies

Organisational unit: Research Group

  1. Antecedents of abusive supervision: A meta-analytic review

    Zhang, Y. & Yue, Y., 2014.

    Research output: Contribution to conferencePaper

  2. The impact of surface acting on coworker-directed voluntary workplace behaviours

    Yue, Y., Wang, K. L. & Groth, M., 3 May 2016, In : European Journal of Work and Organizational Psychology. 25, 3, p. 447-458

    Research output: Contribution to journalArticle

  3. Feeling bad and doing good: The effect of customer mistreatment on service employee's daily display of helping behaviors

    Yue, Y., Wang, K. L. & Groth, M., 2 Nov 2017, In : Personnel Psychology. 70, 4, p. 769-808

    Research output: Contribution to journalArticle

  4. Momentary effects of customer incivility and effectiveness of emotion-focused coping strategies

    Yue, Y., Nguyen, H., Groth, M. & Frenkel, S., 9 Jul 2018, Academy of Management Proceedings. Atinc, G. (ed.). Academy of Management

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  5. The spillover effect of customer mistreatment on frontline employees' subsequent performance

    Yue, Y., Karyn, W. & Groth, M., 9 Jul 2018, Academy of Management Proceedings. Atinc, G. (ed.). Academy of Management

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  6. Effects of surface acting on voluntary workplace behaviors

    Yue, Y., Wang, K. L. & Groth, M., 2014.

    Research output: Contribution to conferencePoster

  7. Moderating role of work withdrawal on incidental customer mistreatment-emotional exhaustion relationship

    Yue, Y., Nguyen, H., Groth, M., Frenkel, S. & Johnson, A., 1 Aug 2019, AOM 2019: Understanding the Inclusive Organization: 79th Annual Meeting of the Academy of Management. Academy of Management, (Academy of Management Proceedings).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  8. Incivility breeds civility? Effect of customer mistreatment on employees' daily helping behavior

    Yue, Y., Wang, K. L. & Groth, M., Jan 2015.

    Research output: Contribution to conferenceAbstract

  9. A comparative analysis of cultural value orientations of Polish and Turkish employees: Implications for International Human Resource Management

    Woldu, H., Patel, C. & Crawshaw, J., 2013, In : International Journal of Human Resource Management. 24, 12, p. 2452-2471 22 p.

    Research output: Contribution to journalArticle

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