Edinburgh Research Explorer

Dr Yumeng Yue

Lecturer in Human Resource Management

  1. 2019
  2. Moderating role of work withdrawal on incidental customer mistreatment-emotional exhaustion relationship

    Yue, Y., Nguyen, H., Groth, M., Frenkel, S. & Johnson, A., 1 Aug 2019, AOM 2019: Understanding the Inclusive Organization: 79th Annual Meeting of the Academy of Management. Academy of Management, (Academy of Management Proceedings).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  3. 2018
  4. Organizational helping behavior and its relationship with employee workplace well-being

    Duan, J., Wong, M. & Yue, Y., 15 Nov 2018, In : Career Development International.

    Research output: Contribution to journalArticle

  5. Momentary effects of customer incivility and effectiveness of emotion-focused coping strategies

    Yue, Y., Nguyen, H., Groth, M. & Frenkel, S., 9 Jul 2018, Academy of Management Proceedings. Atinc, G. (ed.). Academy of Management, (Academy of management proceedings).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  6. The spillover effect of customer mistreatment on frontline employees' subsequent performance

    Yue, Y., Karyn, W. & Groth, M., 9 Jul 2018, Academy of Management Proceedings. Atinc, G. (ed.). Academy of Management, (Academy of management proceedings).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  7. 2017
  8. Feeling bad and doing good: The effect of customer mistreatment on service employee's daily display of helping behaviors

    Yue, Y., Wang, K. L. & Groth, M., 2 Nov 2017, In : Personnel Psychology. 70, 4, p. 769-808

    Research output: Contribution to journalArticle

  9. 2016
  10. The impact of surface acting on coworker-directed voluntary workplace behaviours

    Yue, Y., Wang, K. L. & Groth, M., 3 May 2016, In : European Journal of Work and Organizational Psychology. 25, 3, p. 447-458

    Research output: Contribution to journalArticle

  11. 2013
  12. Career locus of control and career success among Chinese employees: A multidimensional approach

    Guan, Y., Wang, Z., Dong, Z., Liu, Y., Yue, Y., Liu, H., Zhang, Y., Zhou, W. & Liu, H., 1 May 2013, In : Journal of Career Assessment. 21, 2, p. 295-310

    Research output: Contribution to journalArticle