Edinburgh Research Explorer

Conversational agents: Acting on the wave of research and development

Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Richard Jacques
  • Elizabeth Gerber
  • Ewa Luger
  • Dakuo Wang
  • Asbjsrn Fslstad
  • Jonathan Grudin
  • Andrés Monroy-Hernández

Related Edinburgh Organisations

Original languageEnglish
Title of host publicationCHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery, Inc
ISBN (Electronic)9781450359719
DOIs
Publication statusPublished - 2 May 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019 - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019
CountryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Abstract

In the last five years, work on software that interacts with people via typed or spoken natural language, called chatbots, intelligent assistants, social bots, virtual companions, non-human players, and so on, increased dramatically. Chatbots burst into prominence in 2016. Then came a wave of research, more development, and some use. The time is right to assess what we have learned from endeavouring to build conversational user interfaces that simulate quasi-human partners engaged in real conversations with real people. This workshop brings together people who developed or studied various conversational agents, to explore themes that include what works (and hasn't) in home, education, healthcare, and work settings, what we have learned from this about people and their activities, and social or ethical possibilities for good or risk.

    Research areas

  • chatbots, conversational agents, conversational user interfaces, intelligent assistants, aocial bots, virtual companions

Event

2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019

4/05/199/05/19

Glasgow, United Kingdom

Event: Conference

ID: 135284689