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The Haggle-O-Tron: design intervention in secondhand retail

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    Rights statement: Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author. DIS '14, Jun 21-25 2014, Vancouver, BC, Canada ACM 978-1-4503-2903-3/14/06. http://dx.doi.org/10.1145/2598784.2602802

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Original languageEnglish
Title of host publicationDIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems
Place of PublicationNew York
PublisherACM Association for Computing Machinery
ISBN (Electronic)978-1-4503-2903-3
ISBN (Print)978-1-4503-2903-3
Publication statusPublished - 21 Jun 2014


Secondhand retail in the UK charity sector plays a number of important social and economic roles: charity shops are community focal points; money is generated for good causes; and goods are re-circulated that might otherwise be discarded as abject and unwanted. However, like much of the UK high street, the prosperity of charity shops is under significant threat from the rise of internet shopping. Access to online markets via smart phones equips customers to check prices for secondhand items, some customers then deploy information, usually from eBay, to haggle with shop staff. This demo presents the Haggle-o-Tron as a design intervention into an Oxfam secondhand shop that playfully subverts both normative and emerging secondhand retail valuation practices by revealing secondhand goods' financial, moral, social and aesthetic properties. This demonstration proposal is for a demonstration that will present both the design solution and documentation of its role within the ethnographic study.

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